Cloud9 will leverage GreenKey NLP to digitize their voice trading platform


February 23, 2020


NEW YORK, Jan. 28, 2020 /PRNewswire/ — Cloud9 Technologies (“Cloud9”), a leader in cloud-based communications, and GreenKey Technologies (“GK”), a leader in AI-powered conversational analytics, have teamed up to provide the institutional marketplace with an innovative solution that will enable a more efficient and secure extraction of voice trading data. The collaboration will leverage Cloud9’s C9 Trader voice collaboration platform and GreenKey’s speech recognition (ASR) and natural language processing (NLP) engine within IPC’s Connexus™ Cloud financial ecosystem.

The collaboration will allow customers to “voice-populate” their desktop applications such as trade tickets, exchange clearing portals and CRM systems.  The solution can also be used to structure C9 audio files into an organized list of quotes and trades, creating massive efficiencies for compliance officers needing to complete trade reconstruction. By providing institutional traders with premium analytics and monitoring capabilities of voice trading activity, firms are able to operate across a more interoperable and level playing field with no additional technology overhaul necessary.